Terms & Conditions

Returns Policy

Purely Dorset is committed to providing high quality products however if, for any reason, you are not completely satisfied with your purchases a full refund will be provided for any goods returned to us, in their original packaging within 21 days. Shipping expenses, in both directions, are not refundable.

If the goods you receive are faulty, we will replace those goods provided they are returned to us within 21 days of purchase. Reimbursement for shipping expenses will be up to the value of the original quoted shipping cost.

All returns should be sent to

Purely Dorset, 26 Dudley Road, Mission Bay, Auckland 1071


The privacy of your customer data, orders and credit cards are important to us. We will not disclose or sell your customer data to any third party. We will only send you email newsletters if you explicitly opt in.

Credit card details are not stored anywhere on our servers nor in our premises. Your credit card details are processed in real time by an independent payment gateway authorised by our bank, using secure encryption.

If you are not comfortable shopping online you can contact us on 021 420494 with your order and we will process it over the phone. 


All prices quoted are in New Zealand dollars. The products show the price including GST (ie.Good & Services Tax) and excluding GST. For overseas orders delivering to an overseas address the GST will not be charged.  Delivery costs to overseas countries do not include GST.

© Copyright Purely Dorset
New Zealand