Delivery & Payment FAQs

Delivery times and costs

The following delivery costs apply to all orders.

Within New Zealand 

FREE DELIVERY on all NZ orders ...

While we aim to get your duvet on the courier within 24 hours of your order being placed please allow up to 7 working days for delivery following receipt of payment. Rural deliveries may take an additional 2 days for delivery.

Unfortunately our couriers are unable to deliver to Post Office boxes.

Outside New Zealand

Some Purely Dorset duvet inner shipping rates (via International courier through NZ Post which provides both tracking and insurance cover) are detailed below.  All additional duties and taxes are payable by the purchaser.

United Kingdom / Ireland / Spain / Italy / Germany / Switzerland   NZD$105

Australia NZD$40

Japan / China / Taiwan NZD$95

India / United Arab Emirates / South Africa   NZD$175

These shipping destinations can be specified at the checkout.

For all other orders outside of New Zealand please contact us directly and we will arrange a quote for you.

Contact Us

Payment Options

We offer the following payment options:

Credit Card                    We accept both Visa and Mastercard.  These are processed through the secure DPS payment gateway. Unfortunately we do not accept American Express or Diners Cards.

Online Banking               Our bank account will be listed if you select this option at the order confirmation page.

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New Zealand